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Air India's Phuket expansion: A direct challenge to IndiGo's dominance
Livemint
ยท
1y ago
Medial
Air India is expanding its international network with new flights to Phuket, Thailand, from December 15, 2023. The airline plans to increase its frequency to daily service from January 8, 2024. With this move, Air India aims to challenge IndiGo's dominance in the Delhi to Phuket route. The expansion is in line with Air India's strategy of regional growth and balancing its full-service and low-cost offerings. The airline is also taking advantage of Thailand's visa-free travel policy for Indian tourists.
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Related News
Indigo's Foreign Flex
Business Today
ยท
4m ago
Medial
In the latest Business Today Magazine issue, a high-stakes rivalry unfolds between IndiGo's evolving hybrid model and Air India's full-service approach. Under CEO Pieter Elbers, IndiGo, once a domestic low-cost carrier, is expanding internationally, challenging Air India's long-haul market dominance. By connecting smaller Indian cities and exploring international routes, IndiGo aims to adapt its low-cost model for premium travel, highlighting its ambitious global strategy amidst India's booming aviation growth.
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Air India crash, emergency landing and Iran-Israel tensions spark sky scare among flyers
Economic Times
ยท
2m ago
Medial
A Boeing 787 Dreamliner crash in Ahmedabad, flight diversions due to Iranian airspace closures, and a bomb scare on a Phuket-Delhi flight have alarmed Indian travelers. Many are rescheduling trips amid this wave of disruptions. Air India's diversions, due to geopolitical tensions, have fueled concerns. Travelers are seeking flight and aircraft details post-crash, while travel agencies handle numerous rescheduling requests, highlighting the complexity of planning in uncertain times.
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Air India places firm order for 100 more aircraft with Airbus | Company Business News
Livemint
ยท
8m ago
Medial
Air India has placed a firm order for 100 additional aircraft with Airbus, consisting of 90 narrow-body A320 family planes and 10 wide-body A350 planes. This brings Air India's total order book to 570 aircraft, surpassing IndiGo's previous order of 500 aircraft. The deliveries are expected to start after 2027. The financial details of the order were not disclosed. The additional aircraft will support Air India's growth plans and contribute to its mission of becoming a world-class airline connecting India to the world.
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IndiGo appoints ex-NITI Aayog CEO Amitabh Kant as non-executive director
IndianStartupNews
ยท
1m ago
Medial
Low-cost airline IndiGo has appointed former NITI Aayog CEO Amitabh Kant as a non-executive director on its board, pending regulatory and shareholder approvals. Kant, known for initiatives like Make in India, has had a distinguished career in governance reform and sustainability projects. His experience will support IndiGo's international expansion and positioning as a global aviation leader. Kant expressed excitement about contributing to India's transportation revolution and IndiGo's growth in trade, tourism, and economic sectors.
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How long before IndiGo can fly its grounded fleet?
Livemint
ยท
11m ago
Medial
IndiGo's expansion plans are being hindered by the grounding of over 70 aircraft due to issues with Pratt & Whitney engines. The problem has affected the aviation sector, particularly air fares. The engines' combustion chambers have been causing trouble, especially in hot and dusty climates. While the grounding numbers have stabilized, IndiGo is still experiencing engine failures. Pratt & Whitney is supplying enough engines for replacements, but the planes may not be redeployed for another six months. The grounding has impacted IndiGo's ability to add flights, but it has found alternate solutions and is hopeful for improvements in engine performance.
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Air India lobbies government to axe IndiGo lease with Turkish carrier
Business Today
ยท
3m ago
Medial
Air India has petitioned the Indian government to terminate IndiGo's leasing collaboration with Turkish Airlines due to business impacts and security concerns arising from Turkey's support for Pakistan. Amid public discontent in India regarding Turkey's stance on India-Pakistan issues, Air India argues that these leases aid Turkey's aviation sector while harming India's. IndiGo, on the other hand, asserts that its partnership with Turkish Airlines benefits Indian travelers and encourages aviation growth.
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IndiGo, Air India leverage AI-based tools to improve customer care service
Livemint
ยท
1y ago
Medial
Indian airlines IndiGo and Air India are leveraging AI-based tools to improve customer care operations and resolve more customer queries at the virtual assistant level. IndiGo's chatbot 6Eskai, powered by Microsoft and OpenAI, has reduced the workload of customer service agents by 75%. Meanwhile, Air India's generative AI virtual agent 'AI.g' has handled over two million customer queries, resulting in a 93% containment ratio. Both airlines are focused on enhancing customer experience through AI technology and are exploring its potential in various areas.
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IndiGo premium push: 45 aircraft with biz class by 2026 | Company Business News
Livemint
ยท
8m ago
Medial
Indian airline IndiGo plans to expand its business-class product, IndiGoStretch, to 45 aircraft by 2026, up from the current two. The airline aims to introduce 45 IndiGoStretch aircraft over the next 14 months, with service on 12 routes and over 260 daily flights. The expansion is expected to offer premium capacity in around 10% of IndiGo's total fleet. The move comes as the airline seeks to provide a premium alternative to Air India, which currently dominates the premium class market in India.
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IndiGo will be first airline to start flights from Noida International Airport
Livemint
ยท
1y ago
Medial
IndiGo Airlines has signed a Memorandum of Understanding (MoU) with Noida International Airport (NIA) to become the first airline to start flights from the upcoming airport. The Noida International Airport, located in Jewar area of Uttar Pradesh, is set to be operational by the end of 2024. The partnership aims to enhance air connectivity and customer experience, leveraging IndiGo's extensive network. NIA's CEO expressed excitement about the collaboration, while IndiGo's CEO highlighted the airline's commitment to providing seamless connectivity.
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IndiGo announces confirmation of additional 30 firm orders for A350 from Airbus - BusinessToday
Business Today
ยท
2m ago
Medial
IndiGo's CEO, Pieter Elbers, announced on June 1 the confirmation of an additional 30 firm orders for the A350 aircraft from Airbus. This move comes as part of an agreement formalized through a Memorandum of Understanding (MoU) signed in New Delhi. The order signifies IndiGo's strategic expansion plans, strengthening its fleet with Airbus' advanced A350 jets, which are expected to enhance the airlineโs capacity and operational capabilities in the coming years.
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