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A sweeping AT&T outage led customers across the US to wake up without cellphone service

Business Insider

Business Insider · 1y ago

A sweeping AT&T outage led customers across the US to wake up without cellphone service

AT&T experienced a widespread outage across the US, leaving many customers without cell service. Reports of service issues spiked on the outage-reporting website DownDetector, with close to 74,000 reports. The outage also affected customers of other providers, as calls or texts to AT&T users were unsuccessful. The company confirmed the outage and stated that three-quarters of the network had been restored as of 11 a.m. ET. AT&T encouraged impacted customers to use Wi-Fi calling until service is fully restored. The outage also affected some government services, with emergency departments advising the use of landlines.

Related News

New York's Attorney General Wants To Hear From You About the AT&T Outage

Gizmodo

Gizmodo · 1y ago

New York's Attorney General Wants To Hear From You About the AT&T Outage

New York Attorney General Letitia James has launched an investigation into the recent AT&T outage, which caused service disruptions for customers across the US. She is urging affected New Yorkers to file complaints, emphasizing the importance of protecting consumers during such outages. The outage, which occurred on February 22, initially led to confusion among users of different carriers, but AT&T later clarified that it was not the result of a cyberattack. AT&T has offered a $5 credit to affected customers, but dissatisfaction has been expressed on social media.

AT&T Offers $5 Credit for Service Outage, Gets Everyone Talking About How Cheap It Is

Gizmodo

Gizmodo · 1y ago

AT&T Offers $5 Credit for Service Outage, Gets Everyone Talking About How Cheap It Is

AT&T has apologized for a recent outage that left some customers without service for up to 12 hours. As a sign of goodwill, the company plans to give affected customers a $5 credit towards their next bill. However, this gesture is not sitting well with many users who feel it is insufficient compensation for the inconvenience caused. AT&T clarified that the credit is based on the average cost of a full day of service but has received backlash for the delay in applying the credit, which may take up to two billing cycles.

AT&T Network Back Online After Nationwide Outages

Gizmodo

Gizmodo · 1y ago

AT&T Network Back Online After Nationwide Outages

Over 70,000 AT&T customers in the US experienced cellular outages, with their phones displaying “SOS” in the status bar. AT&T confirmed the outage, stating it was working to resolve the issue but did not provide an estimated timeframe. The cause of the outage is still unknown. Similar outages were reported by customers of other major US carriers, including Cricket Mobile, Verizon, T-Mobile, and FirstNet. Downdetector indicated that most of AT&T's outage reports came from cities like Houston, Atlanta, and Miami. AT&T has since restored its network. Last year, T-Mobile also faced a widespread outage, affecting over 80,000 customers.

FBI and Homeland Security are looking into the AT&T cellular outage, White House says

Business Insider

Business Insider · 1y ago

FBI and Homeland Security are looking into the AT&T cellular outage, White House says

A cellular outage affected AT&T customers, prompting federal agencies to investigate the incident. Although service was restored later, the FBI, Department of Homeland Security, and the Federal Communications Commission are looking into the cause and impacts of the outage. AT&T stated that it does not believe it was a cybersecurity incident. The disruption not only inconvenienced customers but also posed a threat to emergency services. AT&T is working to prevent similar incidents from occurring in the future. The White House has not commented on the issue.

What you need to know about the T-Mobile Starlink mobile service

Arstechnica

Arstechnica · 6m ago

What you need to know about the T-Mobile Starlink mobile service

T-Mobile is expanding its satellite texting service using SpaceX's Starlink, aiming to provide mobile connectivity in areas without cell towers. Initially offering only texting, the service plans to add voice and data capabilities. Currently, T-Mobile customers can add this feature for $15/month, while non-customers pay $20/month. The service is available on eSIM-enabled phones, including some from Apple, Samsung, and Google. Beta testing is ongoing, with plans for a broader launch in July 2025.

AT&T kills home Internet service in NY over law requiring $15 or $20 plans

Arstechnica

Arstechnica · 7m ago

AT&T has ceased offering its 5G home Internet service in New York due to a state law requiring ISPs to provide low-income residents with affordable $15 or $20 plans. The Affordable Broadband Act mandates ISPs with over 20,000 customers to offer specific low-cost broadband plans. AT&T deemed the regulation economically unfavorable for investment, leading to the service discontinuation. Existing customers can retain the service for up to 45 days at no charge during the transition.

A major AT&T data leak posted to the dark web included passcodes, Social Security numbers

Business Insider

Business Insider · 1y ago

A major AT&T data leak posted to the dark web included passcodes, Social Security numbers

AT&T has reset passwords on millions of customer accounts after a data leak on the dark web. The leak, which contains encrypted passcodes and Social Security numbers, appears to consist of user information from 2019 or earlier. The leaked data impacts approximately 7.6 million current AT&T account holders and 65.4 million former account holders. AT&T is contacting affected customers and offering credit monitoring services. This incident follows a February outage that affected millions of AT&T customers, though the company stated that it was not caused by a cyberattack.

Conspiracy Theories Run Wild Amid Mass U.S. Cell Outage

Gizmodo

Gizmodo · 1y ago

Conspiracy Theories Run Wild Amid Mass U.S. Cell Outage

AT&T, Cricket Wireless, T-Mobile, and Verizon experienced outages across the US, leading to conspiracy theories and comparisons to the Netflix movie "Leave the World Behind." Conspiracy theorist Alex Jones speculated that Chinese hackers were responsible, while others claimed it was "predictive programming" from the movie. However, there is no evidence of either claim. "Leave the World Behind" depicts a world where modern technology is destroyed after a mysterious attack. The movie is executive produced by Barack and Michelle Obama, making it a target for baseless conspiracy theories. AT&T clarified that the outage was not a cyberattack.

Reliance Jio faces major service outage across India

Livemint

Livemint · 1y ago

Reliance Jio faces major service outage across India

Reliance Jio is currently facing a widespread service outage, affecting users' access to important applications like WhatsApp, Instagram, Snapchat, YouTube, and Google. Mobile internet connectivity issues account for 54% of the complaints, while Jio Fiber service disruptions make up 38%. Users have taken to social media to express their frustration, while Jio has yet to release an official statement regarding the outage. Technicians are working to resolve the problem, and customers are advised to stay updated through official channels. Memes and humorous posts have emerged as people cope with the situation.

Google outage: Users get 502 error, report issues with search engine in UK, US

Hindustan Times

Hindustan Times · 1y ago

Google outage: Users get 502 error, report issues with search engine in UK, US

Google outage affecting users globally, with over 1,700 reports from the UK and US. The outage is now being reported globally across Google services.

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