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Saswat Mohanty

Founder & CEO - Vent... • 16h

I just got my ₹99 subscription debited for my account towards medial. I mean why am I even paying if I can't even setup my own profile in the app? I had raised this concern earlier over many weeks, the post was trending, yet no resposnse from the medial team!

3 Replies

Replies (3)

Anonymous 1

Hey I am on Medial • 15h

You need to complete your profile to access more features. That's the way it is. Expecting all features to work just for paying for Med Prem while not completing the profile is similar to trying to get a job just by paying for indeed premium without actually filling any information. But yeah, completing profile to access dms were added basically to protect users from spam. A paying user is surely not a spammer so they should be allowed sme features. Tho, they got a small team and obviously won't be spending their time on these features which can easily be solved by anyone. They have better things to focus on.

1 Reply

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Hey Medial Team, I have been trying to login and setup my profile since yesterday, but it is failing to take my bio and other things. I am super excited to use medial, but this hiccup is hindering my experience. Would love if gets it fixed at the