Ever wondered why your customers disappear?
It’s not always about the product. Many times, it's the experience surrounding it.
A colleague of mine ran a simple audit on their customer service process and made one shocking discovery:
Most of their
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Anonymous 1
Stealth • 2h
This is good, can you help me with a plan for customer service and creating feedback loop to handle 100 customers in a quarter? Solo founder here trying to keep things lean till we find PMF