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Interestingly!! Good companies make products that customers want. Great companies make products that customers don’t yet know they want.

Customers whisper before they scream. Startups don’t fail from lack of signals. They fail because founders ignore them. Churn creeping up. Engagement slipping. Feedback feels… polite. By the time it’s obvious, it’s too late. The pivot should’ve h

Amazon has changed its revenue model and is now scamming customers. They take the money, keep the products, and don’t respond to calls. If you return something you don’t like, don’t expect a refund.

The #1 reason customers don’t buy from you? Fear. Fear of wasting money. Fear of being disappointed again. Fear of making another bad decision. Your job: Build so much trust and credibility that doubt dies. Leave them thinking: "This will work. It al

• Brands don’t sell products; they sell emotions. • Your brand is not what you say it is—it’s what they feel it is. • Customers don’t buy products; they buy better versions of themselves. • People remember stories, not features. • Price gets you cus

Think of models like hires. Gemini Pro 1.5 is your generalist. Claude 3.5 is your software developer. GPT o3 is your PhD intern. Don’t mix up the job descriptions.

Heyy everyone, This is my first post. I have a startup idea. A service connect platform which connects service providers and customers by our app. Service providers can sign up and register their services on our platform. Customers can search for the

The problem with most companies is that they listen to the needs of their customers but don’t realize them. Feel it, and establish good communication, the customer will be yours.

I just heard a story about a company that made a simple change to their customer service process, and it turned their 1-star reviews into 5-star raves overnight. What was the magic sauce? They actually listened. Instead of reacting defensively to