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The Clueless Company • 8m
I’ve seen it too many times: a company believes its service is top-notch. Then comes the audit, and the truth is revealed. Gaps in service quality often come from blind spots we don’t recognize. 1. Teams get comfortable and stop seeking feedback. 2. They assume customers feel the same way they do about their service. 3. Training gets overlooked, and new hires don't get the guidance they need. The result? Disappointed customers and lost revenue. Don’t let complacency erase your competitive edge. What’s the last piece of feedback that changed your perspective?
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Medial • 9m
Interestingly!! Good companies make products that customers want. Great companies make products that customers don’t yet know they want.
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Karyarth • 1m
Customers whisper before they scream. Startups don’t fail from lack of signals. They fail because founders ignore them. Churn creeping up. Engagement slipping. Feedback feels… polite. By the time it’s obvious, it’s too late. The pivot should’ve h
See MoreAn engineer • 4m
Amazon has changed its revenue model and is now scamming customers. They take the money, keep the products, and don’t respond to calls. If you return something you don’t like, don’t expect a refund.
Entrepreneur • 2m
The #1 reason customers don’t buy from you? Fear. Fear of wasting money. Fear of being disappointed again. Fear of making another bad decision. Your job: Build so much trust and credibility that doubt dies. Leave them thinking: "This will work. It al
See More• Business developme... • 3m
• Brands don’t sell products; they sell emotions. • Your brand is not what you say it is—it’s what they feel it is. • Customers don’t buy products; they buy better versions of themselves. • People remember stories, not features. • Price gets you cus
See MoreHey I am on Medial • 7m
Heyy everyone, This is my first post. I have a startup idea. A service connect platform which connects service providers and customers by our app. Service providers can sign up and register their services on our platform. Customers can search for the
See MorePassionate about Pos... • 1m
Think of models like hires. Gemini Pro 1.5 is your generalist. Claude 3.5 is your software developer. GPT o3 is your PhD intern. Don’t mix up the job descriptions.
Real Estate Experts,... • 2m
The problem with most companies is that they listen to the needs of their customers but don’t realize them. Feel it, and establish good communication, the customer will be yours.
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The Clueless Company • 8m
I just heard a story about a company that made a simple change to their customer service process, and it turned their 1-star reviews into 5-star raves overnight. What was the magic sauce? They actually listened. Instead of reacting defensively to
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