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How Zomato swiggy got their first few customers, if anyone has casestudies then please share.

How about offering cashback coupons when customers return paper bags for reuse? Great way to reduce waste and build customer loyalty. Apps like zepto, Swiggy Instamart, blinkit

Food for thought: As drone tech matures into the mainstream, restaurants shall leverage it, deliver orders directly to it's customers and services Zomato/swiggy maybe out of business. Your thoughts please.

Marketing Rule: If you’re speaking to everyone, no one is listening.

Me listening to multiple customer support execs these days be like:-

A story worth listening and learning from legends.

What happened to the Swiggy Minis app?

Ever wondered why your customers disappear? It’s not always about the product. Many times, it's the experience surrounding it. A colleague of mine ran a simple audit on their customer service process and made one shocking discovery: Most of their