Login

News Post

How WhatsApp commerce is enabling traveltech startups to rewrite their communication playbook

Inc42Inc42 ¡ 10m
How WhatsApp commerce is enabling traveltech startups to rewrite their communication playbook

The article discusses how traveltech startups in India are leveraging WhatsApp as a powerful tool for business communication, particularly in enhancing customer experience and personalization. With over 2 billion users worldwide, WhatsApp is an ideal platform for traveltech companies to send booking confirmations, travel updates, and other relevant information. By partnering with WhatsApp Business Solution Providers like Karix, traveltech platforms can implement personalized customer support and improve communication through automated messages and chatbots. The integration of WhatsApp has led to increased click-through-rates and improved customer engagement for companies like MakeMyTrip and redBus. The article highlights the potential of WhatsApp commerce and the importance of personalized communication in the future of the travel industry.

3
View Source

Comments

More Like this

ONDC live in 500 towns & cities; All e-commerce rules apply to the network: MoS Commerce

ONDC live in 500 towns & cities; All e-commerce rules apply to the network: MoS Commerce

Commerce minister Goyal accuses Amazon, e-commerce players of predatory pricing

Commerce minister Goyal accuses Amazon, e-commerce players of predatory pricing

Next-gen e-commerce: BigBasket’s Hari Menon to track the quick-commerce surge and currency of speed amid big opportunities—register now to join the Fireside chat at ET Soonicorns Summit 2024

Next-gen e-commerce: BigBasket’s Hari Menon to track the quick-commerce surge and currency of speed amid big opportunities—register now to join the Fireside chat at ET Soonicorns Summit 2024

Commerce Ministry Takes Cognisance Of Gig Workers’ Skewed Working Conditions, Quick Commerce Impact

Commerce Ministry Takes Cognisance Of Gig Workers’ Skewed Working Conditions, Quick Commerce Impact

Festive hiring boom: E-commerce, quick commerce set to lead the way

Festive hiring boom: E-commerce, quick commerce set to lead the way

BigBasket to completely pivot to quick commerce

BigBasket to completely pivot to quick commerce

Now, Amazon India to enter quick commerce

Now, Amazon India to enter quick commerce

D2C Founders Bat For Quick Commerce Route To Boost Operations

D2C Founders Bat For Quick Commerce Route To Boost Operations

Flipkart to roll out quick-commerce venture soon

Flipkart to roll out quick-commerce venture soon

Growth of e-commerce in India 'matter of concern, nothing to be proud of', says Piyush Goyal

Growth of e-commerce in India 'matter of concern, nothing to be proud of', says Piyush Goyal

Download the medial app to read full posts, comements and news.