What Startups Can Learn from... Mumbai's Dabbawalas? 🤔 (Efficiency Lesson) Always fascinated by the sheer efficiency and reliability of Mumbai's Dabbawala system. Six Sigma accuracy with minimal tech, complex logistics, and near-perfect delivery rates. Key takeaways for startups, maybe? ✅ Simple, Robust Processes: Nail the core workflow. Make it repeatable and understandable. ✅ Clear Ownership & Accountability: Everyone knows their part of the chain. ✅ Incredible Customer Trust: Built over decades through sheer consistency. ✅ Focus on the Core Job: Delivering the right 'dabba' to the right person, on time. No unnecessary frills. A good reminder that operational excellence doesn't always require bleeding-edge tech, but demands discipline, clarity, and relentless focus on the core task. Lessons everywhere!
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