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Shreyas Ramdasi

Mechanical Engineer • 1y

Zomato hikes platform fee for users; pauses these deliveries Zomato hikes platform fee for users; pauses these deliveries Zomato increased platform fee to Rs 5/order in major cities, aiming to enhance earnings. Swiggy charges Rs 5, with some users facing Rs 10 fee. Zomato Gold members enjoy delivery charge waivers. Food delivery platform Zomato has increased its customer fees by 25%. With this, the platform fee now stands at Rs 5 per order. This change applies to major cities like Delhi-NCR, Bengaluru, Mumbai, Hyderabad, and Lucknow. Zomato started levying platform fee in August 2023. Initially, it was Rs 2 per order, and in October, the company increased the charge to Rs 3 in most of its major markets. Zomato had last increased the platform fee for users on January 1 to Rs 4 from Rs 3. The company's main rival, Bengaluru-based Swiggy, charges a platform fee of Rs 5 on food-delivery orders. There have been reports that Swiggy has been showing platform fee of Rs 10 to some users. Wh

3 Replies

Replies (3)

Anonymous 1

Hey I am on Medial • 1y

Not surprised, Zomato has been struggling to turn a profit. But passing on costs to customers is a risky move, people might just switch to Swiggy or other options.

Rohith Kunchamwar

Hey I am on Medial • 1y

This is warranted, given the users dependency has grown significantly and I would not be surprised if they double it by next year. Turning profitable has been on the cards for these companies and give the number of the transactions they handle over the year, should them a good boost in the revenue.

SamCtrlPlusAltMan
•

OpenAI • 1y

lol cheap tricks

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What's the revenue model for Zomato/swiggy apart from their platform fee they are charging?

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How much do swiggy and Zomato charge per order ?

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