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Uber boosts safety features for passengers

Economic TimesEconomic Times Ā· 8m
Uber boosts safety features for passengers

Uber Technologies is introducing new safety features for passengers to enhance security and minimize risks. The features include encrypted audio recordings, PIN verification, and live location sharing, allowing passengers to select up to four safety preferences during a ride. This move comes as the company faces scrutiny over its handling of alleged assaults by drivers, with concerns ranging from background check failures to inadequate safety training. Uber received approximately 3,800 reports of severe sexual assault in the US between 2019 and 2020, down from nearly 6,000 in the previous two years. The safety preferences are initially available in the US, Canada, and Latin America, with plans for further expansion.

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