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Money Control
| 14dSBI partners with HCLSoftware for digital transformation
The State Bank of India (SBI) has partnered with HCL Software for its digital transformation. As part of the agreement, HCL will deploy the HCL Unica platform to enable SBI to improve its customer interaction and provide personalized communication across its digital marketing channels. This platform will leverage real-time data and AI capabilities to enhance customer engagement precision and relevance. SBI aims to launch You Only Need One (YONO) 2.0 in the near future, as part of its ongoing tech journey.
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