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How the Meta-ONDC Partnership Will Enhance Small Businesses

StartupTalkyStartupTalky · 7m
How the Meta-ONDC Partnership Will Enhance Small Businesses

Meta and the Open Network for Digital Commerce (ONDC) have partnered to support micro, small, and medium enterprises (MSMEs) in India. The collaboration aims to provide MSMEs with the necessary tools, resources, and digital skills to compete effectively in the online marketplace. This includes leveraging Meta's communication tools, such as WhatsApp, to enhance conversational experiences and provide personalized customer interactions. Additionally, both Meta and ONDC plan to offer digital upskilling programs through the Meta Small Business Academy and technical support for businesses integrating onto the open network. The partnership has the potential to revolutionize e-commerce for MSMEs, increase revenue and customer base, and create job opportunities.

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