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How Credgenics Is Using AI & ML To Help Banks & FIs Improve Debt Collection By 25%
Inc42
ยท
1y ago
Medial
Indian debt collection software market is expected to grow at a CAGR of 9.18% from $190.78 billion in 2023 to $296.08 billion in 2028. Credgenics, an AI-focused digital collections platform, aims to help banks, NBFCs, fintechs, and ARCs manage risks in loan collections. Founded in 2019, the startup handles 11 million retail loan accounts and claims increased resolution rates by 20% and improved collections by 25%. Credgenics raised $50 million in a Series B round led by Westbridge Capital and aims to onboard more clients from the public sector.
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Credgenics clocks robust revenue growth, eyes acquisitions
YourStory
ยท
1m ago
Medial
Credgenics, a debt collection technology platform, recorded a 35% revenue growth to Rs 210 crore in FY25, alongside a Rs 25 crore profit before tax. Despite challenges in personal lending, the company leveraged AI to expand into business and commercial loans. With a significant cash reserve, Credgenics plans strategic acquisitions and international expansion, notably in Indonesia and the Middle East. Serving over 150 banks, it aims for profitability and expanded market presence in both private and public sectors.
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Debt collection platform Credgenicsโ profit triples to Rs 25 crore in FY25; revenue up 40%
Economic Times
ยท
1m ago
Medial
Credgenics, a debt collection platform, saw its net profit triple to Rs 25 crore in FY25, driven by increased demand for efficient recovery methods amid rising defaults. Revenue rose to Rs 220 crore from Rs 155.6 crore the prior year. The company shifted focus from unsecured personal loans to stable growth areas due to regulatory tightening. Credgenics collaborates with public sector banks and expanded into the Middle East, securing investments that valued it at $340 million.
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WhatsApp becomes the preferred platform for digital loan recovery
Economic Times
ยท
5m ago
Medial
Fintech lenders are increasingly using WhatsApp for loan repayment collections, raising data privacy concerns. Debt collection startups like Credgenics and Spocto leverage WhatsApp's cost-effectiveness and high engagement for communication with defaulters. These startups integrate payment solutions and chatbots to enhance borrower interactions. Despite the benefits, industry insiders highlight potential data leakage issues. As digital collections grow, the sector is becoming more organized to address these challenges and improve recovery rates effectively.
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Debt collections platform Credgenics secures $50 million in funding from Westbridge, Accel, others
Economic Times
ยท
2y ago
Medial
Credgenics, a debt collections platform, has successfully raised $50 million in funding through contributions from investors such as WestBridge, Accel, and others. This substantial funding injection reflects confidence in Credgenics' business model and potential, highlighting its significant role in revolutionizing debt collection practices within the startup and tech ecosystem.
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Credgenics parent posts Rs 8.38 Cr profit in FY24
YourStory
ยท
9m ago
Medial
Credgenics' parent company, Analog Legalhub, reported a net profit of Rs 8.38 crore in FY24, reversing a loss from the previous year. The company saw a 72.38% increase in total revenue to Rs 155.58 crore, driven by the growing adoption of digital debt collection tools. Employee benefit expenses rose by 49.86%, while other expenses grew by 42.54%. Credgenics, founded in 2018, provides technology solutions for loan collections and debt recovery, and raised $50 million in a recent funding round.
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CredResolve raises $1.1 Mn in Seed round
Entrackr
ยท
5m ago
Medial
Collections platform CredResolve has raised $1.1 million in a seed funding round led by UNLEASH Capital Partners, with participation from CDM Capital. The Gurugram-based company had previously raised $33.6K in an angel round from PedalStart, Tujala Goud, and others in February 2024. The proceeds will be used to expand its partnerships to over 25 financial institutions, enhance its AI-driven technology stack, and strengthen its presence across multiple cities, CredResolve said in a press release. Co-founded in August 2023 by Balaji Koustubha, G Prashant Kumar, and Vijay Kumar, CredResolve is an AI-powered collections platform dedicated to optimizing the debt resolution process in India. The platform integrates technology with regulatory compliance to help financial institutions improve recovery rates, reduce operational inefficiencies, and enhance borrower experiences. According to CredResolve, it aims to redefine debt recovery by integrating artificial intelligence with borrower engagement strategies. The company leverages AI to automate recovery workflows, improve borrower communication, and ensure strict compliance with Reserve Bank of India (RBI) regulations. This tech-driven approach enhances recovery rates while reducing operational inefficiencies, addressing a pressing challenge in Indiaโs financial sector. CredResolve claims to serve over 20 lenders across banks, fintech firms, Non-Banking Financial Companies (NBFCs), and Asset Reconstruction Companies (ARCs). Currently, the startup generates an annual recurring revenue (ARR) of approximately $1 million and intends to triple its revenue in the next year. It competes with other startups in this space, such as CredGenics, DPDZero, Spocto, Skit.AI, among others. UNLEASH Capital Partners is a Japanese venture capital firm focused on early-stage fintech and financial services in India, with a strong emphasis on driving financial inclusion.
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UNLEASH invests $1.1 million in Gurugram-based startup CredResolve
Inshorts
ยท
5m ago
Medial
UNLEASH Capital Partners and CDM Capital have invested $1.1 million in CredResolve, an AI-driven collections platform transforming the debt resolution landscape in India. Unlike traditional collection methods, the startup leverages AI to automate recovery workflows, improve borrower communication, and ensure strict compliance with Reserve Bank of India (RBI) regulations.
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Kissht co-foundersโ startup Rezolv raises $3.5 Mn in seed round
Entrackr
ยท
5m ago
Medial
Rezolv, a debt resolution platform for banks and non-banking financial companies (NBFCs), has raised $3.5 million in a seed funding round led by 3one4 Capital. Co-founded in October 2024 by Karan Mehta and Sonali Jindal (co-founders of digital lending startup Kissht), Rezolv addresses the challenge of debt recovery through integration of advanced analytics, AI, and GenAI to optimize each aspect of the collection period. It is a pure software and analytics platform. According to Rezolv, it aims to streamline the entire debt collection process such as digital communication, early reminders, interactive voice response calls, field visits, legal workflows, and analytics so that lenders can build more efficient collection systems in compliance with their policies. Rezolv says that its real-time AI auditing of customer interactions with agents or the system is analysed live to flag potential violations of lender policies. The platform weeds out the hassles of lenders that juggle multiple tools for collections, legal cases, and customer interactions. The startup brings it all under one roof, most importantly with AI-driven data analytics of customer behaviour, pattern, and interaction to make the recovery process better. Rezolv claims to have a major feature which is an AI-powered early warning score that helps lenders identify potential defaulters before they miss a payment. It leverages AI to predict who is at risk even before that happens and to segment borrowers based on behaviour and payment intent, optimising recovery strategies while minimising costs. The platform identifies high-risk customers earlier, and lenders can implement softer interventions such as personalised nudges, payment plan restructuring, or alternative repayment options before escalating to aggressive collection measures. Its key product is Strategy Builder that allows lenders to design and automate workflows, with AI-driven optimisations improving outcomes within one to three months. Rezolv aims to become the industry standard by offering a unified platform that integrates digital communication, field collections, legal workflows, and analytics. It will compete with other notable players in this space such as Credgenics, Spocto, and Creditas.
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Fintech startup DPDzero raises $7 million in funding round led by GMO Venture Partners - The Economic Times
Economic Times
ยท
2d ago
Medial
DPDzero, a Bengaluru-based fintech startup, secured $7 million in funding led by GMO Venture Partners, with participation from SMBC Asia and Blume Ventures. The company, founded by Ananth Shroff and Ranjith Ramchandra, focuses on AI-driven debt collection. The funds will be used to hire field collection agents in Bengaluru to ensure ethical practices, with plans to expand to other states. DPDzero partners with various banks and has handled collections for millions of borrowers.
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Quality push: States to get sops for data system reboot
Economic Times
ยท
1m ago
Medial
The Indian government plans to collaborate with states to enhance their statistical systems through an incentive-based scheme. This initiative, part of the Viksit Bharat@2047 project, aims to improve data quality and support evidence-based decision-making by using AI and machine learning in data collection. The scheme will set a common standard for data collection, helping states attract investments. The Centre will provide technical assistance and may offer a one-time allocation to facilitate this upgrade.
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