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From Eliza to ChatGPT: why people spent 60 years building chatbots

The Verge

The Verge · 1y ago

From Eliza to ChatGPT: why people spent 60 years building chatbots

The concept of conversational AI chatbots has been around since the 1960s, with the development of the primitive chatbot Eliza. These chatbots are designed to mimic human conversation and make interactions with computers more engaging and user-friendly. However, the challenge has been creating chatbots that not only talk convincingly but also perform tasks efficiently. Recent advancements in language models like ChatGPT and Google Gemini show promise in bridging this gap, although they are still far from perfect. The rise of these sophisticated chatbots raises questions about the boundaries between humans and machines and the potential benefits and drawbacks of integrating AI companions into our everyday lives.

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Google Search is under attack. Why ChatGPT won’t overthrow it yet.

Livemint

Livemint · 5d ago

Google Search is under attack. Why ChatGPT won’t overthrow it yet.

Younger users are increasingly using AI chatbots like ChatGPT for information. However, Google Search remains the leading search engine, as indicated by a survey of 2,400 users covered by Citi Research. Analysts from Citi are not concerned about ChatGPT overtaking Google, reaffirming a positive outlook on Alphabet's stock. Despite the rise of AI chatbots, Google maintains its dominance in the search engine market.

Should you be nice to your chatbot?

Livemint

Livemint · 9m ago

Should you be nice to your chatbot?

The debate over whether to be polite to AI chatbots like ChatGPT from OpenAI has sparked a lively discussion on social media. Some users feel it is important to be polite, while others believe it is unnecessary. One study suggested that being nice to ChatGPT could result in better answers. Microsoft warns that AI may not react well to bad behavior and engineers suggest using phrases like "take a deep breath" to improve responses. Some people are even using AI chatbots to help with etiquette and to calm down during frustrating situations.

Don't tell Gen Z the ChatGPT hype bubble is over

Business Insider

Business Insider · 1y ago

Don't tell Gen Z the ChatGPT hype bubble is over

According to a recent Pew survey, ChatGPT usage has increased among Gen Z, with 43% of Americans aged 18-29 stating they have used the chatbot, up from 33% in July last year. Interestingly, almost a third of young people claim to have used ChatGPT for work-related tasks. This suggests that young people are more open to embracing new technologies and are finding practical applications for AI-powered chatbots. These findings challenge the assumption that interest in AI has declined and highlight the need to consider multiple data points when analyzing trends.

Why people are falling in love with AI chatbots

The Verge

The Verge · 1y ago

Why people are falling in love with AI chatbots

The last episode of Decoder explores the impact of generative AI on human communication and connection. The rise of AI chatbots in dating apps, such as Tinder, allows users to customize their profiles and send tailored messages. Additionally, startups like Volar offer AI chatbot versions of individuals to interact with other chatbots before meeting in person. However, the ultimate sci-fi vision is the emergence of AI companions like Replika, which people already use for emotional support and even romantic relationships. Although the technology has a long way to go, it is evident that AI is shaping human interaction in unique ways.

PhonePe cuts customer support staff by 60% amid shift to AI

Inshorts · 8m ago

PhonePe cuts customer support staff by 60% amid shift to AI

PhonePe has reduced its customer support staff by 60%, from 1,100 agents to just over 400, over the past five years, according to its annual report. The fintech giant said the efficiency was achieved by increasing automated customer service issue resolutions, powered by AI-driven chatbots, to over 90%. PhonePe also stated it employs more than 1,500 of India's top engineers.

Despite cheating fears, schools repeal ChatGPT bans

Economic Times

Economic Times · 1y ago

Despite cheating fears, schools repeal ChatGPT bans

Walla Walla High School in Washington state is integrating artificial intelligence (AI) chatbots, like ChatGPT, into its curriculum. The school district held a workshop on AI chatbots for educators, marking a significant shift from earlier this year when they blocked access to ChatGPT due to concerns about misinformation and cheating. Now, educators are considering how to use chatbots as tools for teaching writing, lesson planning, and creativity. The school district aims to prepare students for the AI-powered world they will inherit, recognizing the need for balancing the benefits and potential drawbacks of AI in education.

How PhonePe Leveraged AI To Reduce Customer Support Teams By 60%

Inc42 · 8m ago

How PhonePe Leveraged AI To Reduce Customer Support Teams By 60%

PhonePe has significantly reduced its customer support staff by 60% over the past five years, going from approximately 1,100 agents to just over 400. The company has attributed this reduction to the implementation of AI-driven automation, with over 90% of customer issues now being resolved through chatbots. PhonePe has also reported a remarkable 40X growth in transactions between FY18-19 and FY23-24.

ChatGPT vs. Gemini: Which AI Chatbot Subscription Is Right for You?

Wired · 1y ago

ChatGPT vs. Gemini: Which AI Chatbot Subscription Is Right for You?

The article discusses the comparison between AI chatbots ChatGPT Plus and Gemini Advanced. It highlights the generality of these chatbots and the difficulty of assessing their technical prowess in relation to user experience. The author suggests that while the subscription may be useful for specialized needs or experimentation, the basic free versions of these chatbots are competent and powerful. The article also provides a comparison of features and integrations offered by Gemini Advanced, ChatGPT Plus, and Copilot Pro. It advises caution in sharing sensitive information with chatbots and mentions language limitations. Overall, the author acknowledges the value of these chatbots for power users and early adopters, but also acknowledges that current AI capabilities may not match the hype.

TikTok's owner is working on a rival chatbot builder to OpenAI, a new report says

Business Insider

Business Insider · 1y ago

TikTok's owner is working on a rival chatbot builder to OpenAI, a new report says

ByteDance, the owner of TikTok, is reportedly developing a chatbot-building service to compete with OpenAI's customizable versions of ChatGPT. The platform, which will allow users to create their own chatbots, is expected to be launched as a public beta by the end of the month. ByteDance aims to explore new generative AI products and their integration with existing ones. This move comes amidst growing calls for TikTok to be banned in the US over national security concerns.

Why Are People Saying Google Gemini Is ‘Full of Ghosts?’

Gizmodo

Gizmodo · 1y ago

Why Are People Saying Google Gemini Is ‘Full of Ghosts?’

Google has released its AI chatbot Gemini, which many are comparing to OpenAI's ChatGPT. Early reviews of Gemini are positive, but some users have reported an uncanny feeling that the chatbot has an illusion of a person behind it, despite there being nobody actually there. This sense of 'ghosts' in the AI is not a new concept, as some have previously claimed AI chatbots to be sentient or close to it. While there is scientific consensus that AI models are not currently alive, the belief in their potential sentience persists.

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