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As employee confidence in AI's potential grows, so does their anxiety

Business Insider

· 3d
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According to a report by Boston Consulting Group, workers' confidence in generative AI has increased by 16% over the past year. However, their anxiety about the technology has also increased by 5%. The survey found that frontline workers were the most worried about the impact of AI on their jobs. There is a knowledge gap between executives and employees, with fewer frontline workers reporting being trained on AI. Companies are trying to address this gap by offering upskilling programs to help employees incorporate AI into their work. The concern is that AI may create a divide between those who know how to use it and those who don't, potentially leading to job loss for the latter group.

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