Vishwa Lingam

Managed product operations including client interactions, product quality assessment, and bad loans management at slice in Bengaluru, India. Worked on 2 primary products (DSA and Borrow) to enhance customer experience by managing customer tickets and escalations. Implemented strategies to optimize credit management processes and enhance overall customer experience by using automation. Managed and enhanced platform experience by analysing customer tickets and brought systematic solutions.

Conducted equity and derivatives research, trading content research, and stock broking business branding at Groww in the Greater Bengaluru Area. Collaborated with a team to provide financial analysis, management, and content writing for investing purposes. Utilized quantitative and qualitative research skills to support decision-making processes. Executed operational roles to achieve greater customer reach in the stock broking industry. Contributed to team collaboration efforts to achieve common goals.