Suvam Sinha

• Streamlined HR operations and identified process improvements for more than 500 employees to enhance efficiency. • Tracked attendance, leaves, and overtime through HRIS system a

• Resolved over 100 daily customer inquiries about deliveries via email, chat, and phone calls. • Achieved 95% customer satisfaction rating for providing excellent service and iss

Proficiently assessed crowd-sourcing tasks, satisfying metrics-driven targets, and rated submissions based on predefined guidelines of content quality and parameters.