Shivam Kapoor
10 Yrs in SaaS | 3 x Unicorns | Customer Success and Revenue Operations
Yelenahalli,India Joined 04 January 2025
9 Followers
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About
Customer Success and Revenue Operations leader with 10 years in SaaS. Currently leading Customer Success at Quizizz(US K12 Edtech SaaS). Learnings and growth in 3 SaaS Unicorns: Innovaccer, Freshworks, Gainsight
8 years 7 months
QUIZIZZ
Senior Manager, Customer Success Team
Oct 2023 - CurrentLeading Scaled Customer Success Function for a x -> 100 SaaS Product with a goal to empower teachers to motivate students!
TIME DOCTOR
Lead, Revenue Operations
Oct 2021 - Oct 2023TIME DOCTOR
Senior Customer Success Manager
Sep 2020 - Oct 2021GAINSIGHT
Senior Customer Success Manager
Dec 2019 - Oct 2020CONFIDENTIAL
Customer Success Consultant
Jul 2019 - Nov 20190-1 startup
FRESHWORKS
Customer Success Manager, Mid-Market
Jul 2018 - Jul 2018INNOVACCER
Team Lead, Customer Success
Mar 2017 - Jul 2018INNOVACCER
SDR, Inside Sales
Jun 2016 - Apr 2017
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