Digital Marketer | Digital Marketing Specialist | Lead Generation Expert | Google Ads | Facebook and Instagram Ads | Brand Building Expert | Organic Growth
Hyderabad, Telangana
Joined 01 April 2024
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4 years
HCLTech
May 2020 - Oct 2022
Bing webmaster and Bing Places Support Engineer
Responsibilities:
Bing Webmaster:
• As a technical support engineer for Bing webmaster I have involved in troubleshooting the issue through emails with international clients. I get tickets on account verification, UI issue (Dashboard issue), site not showing, incorrect details on serp, crawling and indexing issues.
• Doing detail investigation of the issue with help of tools, pods, sop and third-party website tools. Providing the user education with help files on the issue.
• creating the icm, bugs on the UI, crawling issue and tracking them until issue got resolved. Also providing the daily updates to customer about the issue investigation.
• Thoroughly monitoring the tickets and taking actions on them by moving them from one state to another state.
Bing Places:
• Handling the tickets on publishing issue, incorrect data on maps, account pending, instant corrections, icm and many more.
• Performing the listings correction so that listing is updated with correct information from dashboard.
• Working closely with internal and external team to take necessary action and listing is updated with correct details.
• Escalating and creating the bugs on issue.
• Providing day-to-day investigation update to customer.
• Tracking each and every ticket which is not resolved in my que and doing the follow up with higher teams.
• performing the admin correction for few attributes which need high skills otherwise listing will get suspended.
• Providing the details strategy, process plan to end user in ranking they listings on maps.
Strawberry Branding
Oct 2018 - Apr 2019
Digital marketing associate
● Develop and manage digital marketing campaigns in AdWords including creative development, campaign strategies, campaign optimization, campaign setup, performance analytics and ROI reporting
● Handling day to day clients digital marketing operation from creating to execution like blogs, social media posting, campaigns.
● Manage and maintain the organization’s and client’s website(s) and regularly checking and solving the on-page SEO error, issues in website.
● Creating and implementing the digital marketing strategies for each client so that can increase website traffic and improve brand presence.
● Assisting the website development team in improving the UI/ UX part.
● Creating engaging social media and remarketing strategies.
● Monitoring the social media campaigns through media analytics, KPIs and dashboard.
● Created the social media and blog posting calendar and thoroughly checking the keyword position
● Track and analyse website traffic flow and provide monthly traffic analysis report.
● Improving the traffic in Google my business.
● Creating social media accounts, google analytics, google my business, Bing places, google webmasters and Bing console.
Education
Osmania University
Jan 2012 - Jan 2015
railway degree college
bsc(mscs)
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