Shabari Nath Nethikar

Skills

Experiences

1. 

   HCLTech

   May 2020 - Oct 2022

   Bing webmaster and Bing Places Support Engineer

   Responsibilities: Bing Webmaster: • As a technical support engineer for Bing webmaster I have involved in troubleshooting the issue through emails with international clients. I get tickets on account verification, UI issue (Dashboard issue), site not showing, incorrect details on serp, crawling and indexing issues. • Doing detail investigation of the issue with help of tools, pods, sop and third-party website tools. Providing the user education with help files on the issue. • creating the icm, bugs on the UI, crawling issue and tracking them until issue got resolved. Also providing the daily updates to customer about the issue investigation. • Thoroughly monitoring the tickets and taking actions on them by moving them from one state to another state. Bing Places: • Handling the tickets on publishing issue, incorrect data on maps, account pending, instant corrections, icm and many more. • Performing the listings correction so that listing is updated with correct information from dashboard. • Working closely with internal and external team to take necessary action and listing is updated with correct details. • Escalating and creating the bugs on issue. • Providing day-to-day investigation update to customer. • Tracking each and every ticket which is not resolved in my que and doing the follow up with higher teams. • performing the admin correction for few attributes which need high skills otherwise listing will get suspended. • Providing the details strategy, process plan to end user in ranking they listings on maps.
2. 

   Strawberry Branding

   Oct 2018 - Apr 2019

   Digital marketing associate

   ● Develop and manage digital marketing campaigns in AdWords including creative development, campaign strategies, campaign optimization, campaign setup, performance analytics and ROI reporting ● Handling day to day clients digital marketing operation from creating to execution like blogs, social media posting, campaigns. ● Manage and maintain the organization’s and client’s website(s) and regularly checking and solving the on-page SEO error, issues in website. ● Creating and implementing the digital marketing strategies for each client so that can increase website traffic and improve brand presence. ● Assisting the website development team in improving the UI/ UX part. ● Creating engaging social media and remarketing strategies. ● Monitoring the social media campaigns through media analytics, KPIs and dashboard. ● Created the social media and blog posting calendar and thoroughly checking the keyword position ● Track and analyse website traffic flow and provide monthly traffic analysis report. ● Improving the traffic in Google my business. ● Creating social media accounts, google analytics, google my business, Bing places, google webmasters and Bing console.

Education

1. 

   Osmania University

   Jan 2012 - Jan 2015

   railway degree college

   bsc(mscs)