Rishabh Mukherjee

Experiences

1. 

   TRUTH2IT

   Mar 2020 - Current

   Head of Operations

   Oversaw core operations for a tech services company offering cybersecurity, web development, and IT support. Designed and streamlined internal processes to reduce costs and improve service delivery. Worked closely with leadership and clients to ensure project timelines, customer satisfaction, and operational efficiency were achieved. Secured multi-year contracts, implemented automation, and managed complex client accounts across digital and security infrastructure.
2. 

   Future Group

   Aug 2018 - Dec 2019

   Assistant Department Manager

   Led store operations and team supervision for one of India’s leading retail chains. Optimized sales floor layout, increased department revenue by 18% YoY, and introduced processes that reduced inventory discrepancies by 40%. Mentored sales staff and coordinated with merchandising to improve customer experience and operational flow.
3. 

   Cinépolis India

   Oct 2016 - Jun 2018

   Patron Delight Officer

   Delivered exceptional guest support in a high-traffic cinema environment. Acted as a bridge between management and floor staff, resolved service issues quickly, and contributed to increased repeat visitor rates. Developed strong communication and service standards under pressure.