Raqib Mirza

Skills

Experiences

1. 

   OTPless

   Jan 2023 - Jul 2024

   Sales

   GTM Strategy & Sales Handling Enterprise Accounts- India, Indonesia & Middle East. Responsible for End-to-end SaaS Enterprise Sales. Leading the CSM team to achieve the set targets. Coordinating with the Marketing team to run an effective campaign and analyze the data. Reporting to the CSO & the Founder.
2. 

   Dukaan

   Feb 2021 - Dec 2022

   Business Lead

   ▪ Launched SAAS based product in Bangalore & CG ▪ Introduced Platinum plan with 25% MOM growth from day one and launched multiple cities that brought 30% in orders volume ▪ Led the recruitment of over 2000 Outlets in Feb-May which comprise of 50 Key Accounts and 30 outlets from opponents ▪ Hired, mentored and spearheaded a team of 10 inside Sales and key account managers and drove key process metrics. Set up a conducive work environment along with ushering in strong merchant focus ▪ Maintained the expanding revenue by controlling churn and sustained utility of partners ▪ Spearhead the achievement of targeted growth in terms of sales & profits by monitoring the same on regular basis ▪ Stay abreast with current market trends and customer needs and garner competitive assessment information to formulate strategies and identify new opportunities for explosive growth ▪ Accomplish penetration of targeted new business opportunities through the application of selling skills and sales planning techniques in assigned geographic territory
3. 

   Zomato

   Feb 2020 - Nov 2020

   Cluster Head

   Led teams to launch 8 cities - Leading online ordering business and PNL for a cluster -Launched Multiple projects Zomato Gold, Cloud Kitchen & Groceries in the cluster . - Building emerging markets to move towards matured and stable state. - Managing a cross functional team; driving sales, account management, growth, marketing & operations - Leading sales and acquisition to increase supply and revenue generated through multiple products
4. 

   Zomato

   Jul 2019 - Feb 2020

   Key Account Manager/Team lead

   Acquired and grew legendary restaurants to increase order volumes - Responsible for new user & order growth for multiple Sub zone in Raipur - Planned offline marketing activities - Grew zones by 2x times in terms of order volumes - Got incremental new users for the city, more than 50% growth - Drive Multiple projects like Exclusivity, Gold premium product which brought growth in the portfolio and secured the 60% volume in the city. -Handling & Mentoring Sales team.
5. 

   Zomato

   Aug 2018 - Jul 2019

   Account Manager

   Managed key accounts like Ashoka , Madrasi chain etc - Handled 150+ accounts in Raipur -Launched localities in Raipur on Zomato's delivery services by building supply - Launched products like Gold in Raipur. - Brought key merchants on Zomato Gold.
6. 

   Zomato

   Jul 2018 - Aug 2018

   Sales Manager
7. 

   HDFC Bank

   Jun 2017 - May 2018

   Assistant Manager

   Acquire new customers who meet product criteria and flag them on the system o Referrals generated from existing customers o Leads generated by branch staff & personal leads o Databases o Premier Acquisition Channel Increase liabilities size of relationship via: o Balances in a/c’s of existing customer o Acquire all related ids of the Primary id and send racing request on Web Utilizing the sales resources (BDR or COEX or Asset Coordinator) for optimal sales support Penetration of products across family groups. Sales across all product segments-TPP, Assets, Cards etc. and above Ensure that atleast one income product is sold to each Preferred group in the year Regular contact is maintained with all portfolio customers such that 125 customers are contacted every month and entire portfolio is contacted atleast once every quarter Customer interactions are duly updated on CCM/CRM Next Profile changes (if any) are duly updated in CRA/CRM Next Enhancing customer wallet size Ensure Ensure that income plans for the month and year are duly met across products Achieving of portfolio level benchmarks of CTG and IPH Income product to be sold to each group of the portfolio in the year Ensure that the benchmark sales per day is met Ensure that income plans for the month and year are duly met across products Achieving of portfolio level benchmarks of CTG and IPH Income product to be sold to each group of the portfolio in the year Ensure that the benchmark sales per day is met Ensure that income plans for the month and year are duly met across products Achieving of portfolio level benchmarks of CTG and IPH Income product to be sold to each group of the portfolio in the year Ensure that the benchmark sales per day is met
8. 

   eMRI

   Jul 2014 - Oct 2015

   District Manager

   -Looking operations in the district with having 11 subzones, Monitor 60+ strength of employees. -Aligning the district operations to the strategic planning suggested by the COO. -Monitoring and controlling the operations cost. -Conduct district level review meetings with District Executives/supervisors & conducting staff meeting once every month. -Custodian of GVK EMRI & 108 brands for the district. -Interface with necessary support functions (Business units) in head office for facilitating the smooth execution of operations. -Conducting the Executive Committee meeting with the District Collector once every quarter. -Representing the district in all the relevant meetings with stakeholders. -Handling and solving all running & current issues. -Conduct Audit as per the process. -Awareness workshops for Aasha workers/public schools/health oriented programs. -Dedicated to give 24*7 support to our staff & for emergencies.

Education

1. 

   Amity University

   Jan 2015 - Jan 2017

   Master of Business Administration (MBA)

   Marketing,International Business