SiteRecon
Oct 2023 - Dec 2024
Senior Team Lead (Ops)
As a Senior Team Lead (Acting Operations Manager) at SiteRecon, I lead GIS operations, ensuring quality-driven and client-centered solutions. My role involves managing a team of 55 members while delivering projects with precision and efficiency. With a focus on project ownership, operational excellence, and team development, I consistently achieve organizational goals and drive innovation in GIS services.
Key Achievements & Responsibilities:
Operational Excellence:
- Spearheaded end-to-end project management, ensuring timely and accurate delivery.
- Successfully managed project deadline time calculations, roster planning, and shift management for seamless operations.
- Handled leave and attendance management, optimizing team availability for high-priority tasks.
Team Development & Training:
- Recruited, trained, and evaluated GIS talent, fostering a technically proficient and adaptable team.
- Conducted QGIS installation training and guided teams on GIS tools and advanced workflows.
Vendor & Resource Management:
- Led vendor job allocation, payment calculations, and vendor management to streamline external operations.
- Oversaw the transfer and retrieval of old project files through Metabase, ensuring efficient data access.
System & Tool Management:
- Managed tools like Tabula (Super Admin/Admin) and drove improvements in system reliability.
Cross-Functional Collaboration:
- Aligned with KAM, Sales, Estimation, and Marketing teams for project classification, feedback compilation, and inter-departmental communication.
Quality Assurance & Innovation:
- Conducted quality reviews and implemented best practices to ensure geospatial data accuracy.
- Researched and deployed GIS solutions tailored to evolving client needs.
Through these efforts, I’ve enhanced efficiency, delivered outstanding results, and driven growth within the organization, maintaining SiteRecon's position as a leader in the geospatial industry.