Mudiam Nagachandra

Experiences

1. 

   CGI

   Jun 2025 - Current

   Production support engineer

   I’m M Naga Chandra. I have more than 5 years of experience as a Production/Application Support Engineer, significant expertise in maintaining the stability, availability, and performance of critical production environments, with current focus on the CGI PNC Banking project. Expertise includes extensive hands-on experience in Unix, Shell scripting, Java, and Oracle/SQL. strong knowledge of the Investment Lifecycle (front/middle/back-office operations) and extensive experience in ITIL processes including Incident, Problem, and Release management. Well-versed in error handling, deployment support, batch monitoring (Autosys, CA7), and utilizing tools like Kibana for log analysis and Root Cause Analysis (RCA).
2. 

   Kenko Health

   Nov 2022 - Jul 2024

   Application support engineer

   I’m M Naga Chandra. I have more than 5 years of experience as a Production/Application Support Engineer, significant expertise in maintaining the stability, availability, and performance of critical production environments, with current focus on the CGI PNC Banking project. Expertise includes extensive hands-on experience in Unix, Shell scripting, Java, and Oracle/SQL. strong knowledge of the Investment Lifecycle (front/middle/back-office operations) and extensive experience in ITIL processes including Incident, Problem, and Release management. Well-versed in error handling, deployment support, batch monitoring (Autosys, CA7), and utilizing tools like Kibana for log analysis and Root Cause Analysis (RCA).
3. 

   IBM

   Jan 2020 - Nov 2022

   Production support engineer

   I’m M Naga Chandra. I have more than 5 years of experience as a Production/Application Support Engineer, significant expertise in maintaining the stability, availability, and performance of critical production environments, with current focus on the CGI PNC Banking project. Expertise includes extensive hands-on experience in Unix, Shell scripting, Java, and Oracle/SQL. strong knowledge of the Investment Lifecycle (front/middle/back-office operations) and extensive experience in ITIL processes including Incident, Problem, and Release management. Well-versed in error handling, deployment support, batch monitoring (Autosys, CA7), and utilizing tools like Kibana for log analysis and Root Cause Analysis (RCA).