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Kabir Roy

Global Leader in Innovation | Digital Transformation Strategist | Customer Centric Visionary | Design Disruption Specialist driving Business Impact via CX/UX | Executive Leadership

Mumbai, Maharashtra   Joined 11 February 2025

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About

With over 20 years of executive leadership, I specialize in driving business growth through innovative, customer-centric strategies across industries such as BFSI, Tech, cybersecurity, automotive, retail, procurement, an

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19 years 1 month

WPP

Regional Director - Customer Experience
Oct 2023 - Oct 2024

Customer Experience Account Management and Business Strategy Leadership. I am responsible for handling Customer Experience Transformation for one of the largest Automobile Companie

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QUALYS

Vice President - User Experience
Apr 2019 - Dec 2022

As part of the Qualys Executive Leadership team, I owned and drove Product Design Innovation Vision through User Experience and targeted Business KRAs. I spearheaded the entire Exp

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BLACKROCK

Director - Application Engineering
Sep 2018 - Apr 2019

At BlackRock, I lead the Application Engineering for Aladdin Wealth Tech from India Office collaborating with US Front Office along with ensuring UX Design collaborations.

RELIANCE RETAIL

Associate Vice President - Customer Experience Transformation
Apr 2018 - Aug 2018

At Reliance Retail, I was responsible for handling CX Transformation for all Customer Facing Interfaces for the Retail Business. In the short duration that I was there I was able

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GEP WORLDWIDE

Senior Director - User Experience and Product Design
Jun 2015 - Feb 2018

- As an Executive Member of GEP's Leadership Team, I am responsible for setting Design Direction for GEP's Next Generation Sourcing and Procurement Software Product Suite - Providi

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LOUDCLOUD

Head of User Experience Design
Sep 2013 - May 2015

- Define design goals and deliverables that support product development goals in collaboration with business and technical teams - Direct and Manage UX projects from conceptualizat

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ZYCUS

Associate Director - Usability
Aug 2011 - Aug 2013

Innovate, Strategise, Ideate, Facilitate, Communicate.... Usability! - Lead user experience projects by guiding, defining, and prioritizing usability improvements to align with co

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VISTAAR TECHNOLOGIES

User Experience Architect
Apr 2010 - Aug 2011

• Responsibilities included coming up with a customized process & plan to positively impact the User Interface at Vistaar taking into consideration the complexity of the product. •

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WIPRO

Design Analyst
Sep 2005 - Mar 2010

- Conduct workshops with the business Stakeholders’, User Interviews, coordinating with Business Analysts and System Analysts - Analysis and Evaluation of digital application being

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Education

BITS PILANI

Oct 2005 - Oct 2009

UNIVERSITY OF MUMBAI

Jan 2003 - Jan 2005

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