Gaurav Singh

Skills

Experiences

1. 

   E- Flair

   Aug 2023 - Current

   Business Development Associate

   My Key Role as Business Development Executive at eFlair Webtech covered the following aspects: - Talk to founders and decision-makers involved in procuring IT/ software development services. - Qualify prospects and identify potential opportunities. - Coordinate with Technical Team to schedule pre-sales discussions, and ensure smooth communication between the prospect and sales team. - Responsible for setting up the pipeline. - Research, prospect, and build a targeted client base for business development - Setting up online demo meetings and face-to-face meetings - Regular follow-ups with the prospects that have been identified as potential clients. - Serve as the first in-depth point of contact for customers - Provide product information to prospective customers - Handling customer queries and providing the support - Develop an active sales pipeline of qualified prospects - Customer onboarding, client support, nurturing, and success
2. 

   Wipro

   Jun 2022 - Jul 2022

   Finance Intern

   Analyzed customer records, implementing targeted strategies that increased customer retention by 10% and sales revenue by 5%. Streamlined customer coding and documents attachment to sales transactions reducing processing time by 20% and enhancing productivity