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BUJJI BABU

Technical advisor

Bengulur
Joined 08 February 2024
4 Followers
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Summary

Provide technical assistance and support to customers via phone, email, or in person. Troubleshoot hardware and software issues and provide timely re... Read More

Experiences

4 years 4 months
  1. Concentrix
    Concentrix
    Mar 2021 - Current
    Technical advisor
    Provide technical assistance and support to customers via phone, email, or in person. Troubleshoot hardware and software issues and provide timely resolution. Diagnose and resolve technical problems, escalating complex issues to higher-level support teams when required.Document solutions and maintain comprehensive records of support activities. Install, configure, and update software and hardware as needed.Conduct regular maintenance checks on systems to ensure optimal performance.Train end-users on software and hardware usage and best practices.Collaborate with other departments to ensure seamless operations and customer satisfaction and Stay up-to-date with technological advancements and best practices in the filed.

Education

  1. JSSATEN
    JSSATEN
    Feb 2013 - Feb 2017
    B.Tech
    Computer science

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