B Yashwanth
Customer success enthusiastic
Joined 20 August 2024
About
Achievement-oriented professional with 2.6+years of experience in customer support and client success. Established history in streamlining ticket processes, exceeding customer satisfaction goals, and managing diverse cli
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Addressed technical and platform challenges with an average resolution time of under two hours; provided immediate client support while maintaining compliance with service level a
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Handled multiple client accounts, delivering seamless support that led to a 10% increase in client satisfaction and contributed to improved long-term retention rates.. Utilized
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Led the resolution of technical issues and tickets, optimizing response times and enhancing customer satisfaction through progressive issue identification, resolution, and cross-t
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