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Amandeep Singh

Co-Founder @ The Waffle Street | Franchise Management

Sahibzada Ajit Singh Nagar, Punjab
Joined 30 December 2024
17 Followers
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Summary

Experienced Service Delivery Manager with a demonstrated history of working in the education industry. Skilled in Customer Service, Academic Deligence... Read More

Skills

waffles
pancakes
chocolate
sweet
Learning
Teaching

Experiences

17 years 10 months
  1. The Waffle Street
    The Waffle Street
    Aug 2023 - Current
    Co-Founder at The Waffle Street
    Building YumSlice Hospitality LLP which includes The Waffle Street, Sizzle Rush and Crispy Belgian Waffles
  2. TutorEye
    TutorEye
    Dec 2020 - Aug 2023
    Head Academics & Partnerships
    • Analyze complex business needs presented by departments, and develop and help implement solutions. Explain Academic Solutions to senior management through presentation and advocacy. • Manage, direct, and assign priorities and personnel to major projects to ensure the achievement of the organisational and departmental goals and objectives. • Devise, develop, evaluate, implement, and maintain systems of Academic controls, emergency and backup procedures • Hiring Inhouse & Freelancer/Contegency tutors & Tutoring organisations • Manage a team of Academic Managers, Data Miners, Content Researchers, Tele Callers • Regular Auditing and Budgeting for new Projects & Facilitate Actionalble Audit Insights • Help Marketing, SEO teams with general and sepecific content pieces • Engage with Academic Experts and help setup positive academic culture
  3. XSEED Education
    XSEED Education
    Dec 2018 - Aug 2020
    Regional Education Coach | North-West
    • Manage 270+ Schools across J&K, Punjab, Chandigarh, Haryana, Delhi NCR and Rajasthan. • Hiring, Leading and Mentoring Sr. ECs and ECs (Education Coaches) for the region. • Lead the region in terms of Academic Rigor and facilitate internal training etc. on Content and Implementation • Monitor on-going School Support, Refresher Training, Teacher Interaction & Demonstration, Parent Interaction & Demonstration, Class Observation, and Content Support. • Complete Training and Delivery life cycle including but not limited to Academics and General Management.
  4. GEMS Education
    GEMS Education
    Apr 2018 - Aug 2018
    Professional Development Manager | Pan India
    • Manage GEMS Schools for Teacher’s Professional Development. • Implementation & Training of Blended Learning & M-Learning. • Build and Implement GEMS e-Learning Portal. • Implementation & Training of Innovation Lab. • Provide Teacher Training on Mark Books & Automated Report Generation. • Training on Blooms Taxonomy. • e-Learning Content Development • Class Observation for Blended Learning etc
  5. Pearson
    Pearson
    May 2013 - Apr 2018
    North India Head │ Service Delivery
    • Manage Schools across J&K, Punjab, Chandigarh, Haryana, Delhi NCR, Rajasthan, MP-CG, Mumbai and Parts of North East (Nagaland, Assam, Manipur). • Demonstration & Training of various Labs, LMS (In-Class and App), Books and Assessments. • Provide Teacher Training on Science LABS including Concept Simulations (Educational Simulations), Interactive Board and use of Digital Content integrated in Books and Assessments. • Provide Ongoing School Support, Refresher Training, Teacher’s Interaction & Demonstration, Parent Interaction & Demonstration, Class Observation, and Content Support. • Managing a team of ARM (Academic Relationship Managers), their training, deployment to various schools and Travel and Academic Strategies. • POC for Teachers and School Management. Involvement in Content development through direct reviewing, particularly in Robotics, Science and Computers.
  6. Mexus Education Pvt
    Mexus Education Pvt
    Mar 2008 - Dec 2010
    Academic Manager
    • Manage 40+ Schools across Rajasthan for proving Academic e-learning Training to teachers and ensuring maximum usage of the digital content in the School. • Demonstrating and Imparting Sound Knowledge of K-12 Industry. • Providing Teacher Training on English Edge, Beatrix (Math’s Tools) and PhET Simulations (Science Simulations), RF Assessment, Concept Simulations (Educational Toys), Interactive Board and use of Digital Content. • Providing Ongoing School Support, Refresher Training, Teacher’s Interaction (One-to-One), Class Observation, and Content Support. • Managing a team of Resource coordinators, their training, deployment to various Schools, Recruitment. • SPOC for Teachers and School Management. Involvement in Content development through Resource coordinators and Content Gap filling and supporting Resource coordinators for Content Mapping. • Coordinating with Parents, Teachers, Management and the company for smoother flow of information and being a single point of contact for any queries in the region with TAT of under 48 hrs or less. • Training coordinators and creating of warriors who can take ownership and defend our stand of vision and values

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