Abhishek Kumar Rai

Skills

Experiences

1. D4 Commerce

   Oct 2024 - Current

   Operations Executive
2. 

   Goela School of Finance

   Dec 2021 - Current

   Support & Content Head

   Roles and Responsibilities: 1. Customer Support: Handling course and stock market-related issues and their resolution with targeted customer satisfaction, which is also holistic towards the firm. 2. Leading the Support team: Equipping my team with all my experience in stock markets and dealing with people through empathy. 3. Content Editor and Creation: Assisting in giving the final touches to cater engaging content to the audience. 4. Program Development: Building a one-stop solution course through which a newbie can decode stock markets. 5. Email Marketing: Creating engaging email campaigns and automation as a marketer for prospects and existing clients for new and old products. 6. Broking Management: Handling Demant account opening and management in a customer-friendly way. 7. Sales: Managing first-end interaction with prospects to identify their needs and providing solutions with feedback 8. Sales funnel management: Recommending corrective feedback in freemium sessions to boost sales
3. D4 Commerce

   Apr 2023 - Sep 2024

   Associate Sales Executive
4. 

   Goela School of Finance

   Sep 2020 - Nov 2021

   Support Team Member